Ai88 takes the personal data protection of every member seriously. Find out exactly how your information is collected, used and kept secure.
This Privacy Policy clearly explains how ai88 ("Platform", "We") collects, uses, stores, and protects your personal information ("User", "Member") when you use our services. This document is drafted in accordance with the provisions of the Malaysian Personal Data Protection Act 2010 (PDPA).
By registering as a member or using any ai88 services, you agree that your personal information will be processed in accordance with the terms set out in this Privacy Policy. If you do not agree, please discontinue use of our platform.
This Policy applies to all users who access the ai88 platform via web browser, mobile app, or any other digital channel we provide. It also covers data collected when you contact our customer support team.
ai88 is committed to keeping your personal data protected at all times. We do not sell your information to any third party for commercial purposes.
Ai88 collects various categories of information depending on your interactions with our platform. This information is divided into two main categories:
Information you provide directly:
Information collected automatically:
| Data Category | Sample Information | Obligations |
|---|---|---|
| Identity Data | Name, date of birth, ID number | Required for registration |
| Contact Data | Email, phone number | Required for account |
| Financial Data | Bank account number, e-wallet | Required for transactions |
| Technical Data | IP address, device type | Automatic |
| Usage Data | Gaming activity, session logs | Automatic |
| KYC Data | Copy of identity card, selfie | Required for withdrawal |
Ai88 only collects personal data for legitimate, specific and transparent purposes. We do not collect information beyond what is necessary for platform operations. The following are the primary purposes of our data collection:
ai88 will not use your data for any purpose other than those stated above without obtaining your consent first.
Ai88 does not sell, rent or disclose your personal information to third parties for marketing or commercial purposes. However, there are certain situations where data sharing is necessary and legally permissible:
ai88 will not share any medical, religious or other sensitive information you may disclose to us during customer support sessions.
Protecting your personal data is the highest priority at ai88. We implement multiple layers of technical and organisational security to ensure your information remains secure at all times:
While no security system is perfect, ai88 is committed to maintaining the highest security standards to protect your data.
Ai88 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the ai88 platform.
Under the Malaysian Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in our records.
Request that we restrict the processing of your data under certain circumstances provided by law.
Object to the processing of your data for direct marketing purposes or our legitimate interests.
Request deletion of your data subject to applicable legal retention obligations.
Receive your data in a structured, machine-readable format for transfer to another platform.
To exercise any of the above rights, please contact our privacy team via email or live chat on the platform. We will process your request within 30 days from the date of receipt.
Some deletion or restriction requests may not be fully fulfilled if they conflict with our legal obligations or AML/KYC compliance requirements.
Ai88 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or for as long as your account remains active. After account closure, your data will be retained for a minimum period of 7 years to meet Malaysia's legal and tax compliance requirements.
Data that is no longer required will be securely deleted or anonymised using methods that ensure it cannot be recovered or re-identified. Financial transaction logs are retained for the period required under applicable Malaysian financial and banking laws.
The ai88 platform may contain links or integrations with third-party services such as payment providers and game operators. These third-party sites and services have their own privacy policies separate from ai88.
Ai88 is not responsible for the privacy practices or content of third-party sites accessed through our platform. We encourage you to read the privacy policy of each third-party service before providing them with any personal information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the ai88 privacy team is here to help:
You may also refer to FAQ page for answers to common questions about privacy and account security. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
Your data is protected. Your privacy is respected. Register now and enjoy a truly secure gaming experience.
Register FreeWe invest in best-in-class security infrastructure so you can play with peace of mind, without worrying about the safety of your personal information.
All data transmitted between your device and ai88 servers is protected with 256-bit SSL encryption — the same level of security used by Malaysia's major banks. No sensitive information is ever sent without protection.
The ai88 privacy policy is fully built in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA). Every data collection and usage process has a valid legal basis and is thoroughly documented.
The ai88 identity verification (KYC) process is designed to be simple for users yet robust in terms of security. Documents you submit are processed and stored with full encryption, and are only accessible by authorised personnel.
Ai88 does not sell, rent or disclose your personal information to third-party advertisers or data brokers. Your data is used solely for purposes to which you have given explicit consent.
The ai88 privacy team is committed to responding to all enquiries within 3 business days and processing official data subject rights requests within 30 days. We take every privacy concern seriously.
The ai88 security infrastructure undergoes regular penetration testing and security audits by certified independent experts. This ensures our platform remains up to date against the latest cyber threats.
Ai88 protects your personal data to the highest security standards. Register today and begin your gaming journey with full confidence that your information is always safe with us.