Terms & Conditions

Ai88 Platform Terms and Conditions of Use

Please read these terms and conditions carefully before using the ai88 platform. They outline your rights and responsibilities as a member of our platform.

Updated: January 2026
Bahasa Melayu
Official Version
Terms and Conditions Contents
  1. Acceptance of Terms and Conditions
  2. Eligibility and Account Registration
  3. Deposits and Payment Methods
  4. Fund Withdrawals
  5. Bonuses and Promotions
  6. Game and Betting Rules
  7. Account Security and User Responsibilities
  8. Account Closure and Restrictions
  9. Privacy Policy and Data Protection
  10. Disclaimer and Limitation of Liability
  11. Terms Amendment

1Acceptance of Terms and Conditions

By accessing, registering for, or using the ai88 platform in any way, you hereby agree to be fully bound by the terms and conditions set out in this document. These terms constitute a legally binding agreement between you ("User" or "Member") and ai88 ("Platform" or "We").

If you disagree with any part of these terms and conditions, you are required to stop using the ai88 platform immediately. Continued use of the platform following any amendment to the terms will be deemed as acceptance of the revised terms.

Important: These terms and conditions are a legally binding document. Please read them carefully and keep a copy for your own reference.

2Eligibility and Account Registration

To register and use the ai88 platform, you must meet the following eligibility requirements without exception:

  • Be at least 18 years old at the time of registration. ai88 takes seriously the protection of minors from gambling activities.
  • Not be a resident or citizen of any country that prohibits participation in online gambling activities under its local laws.
  • Not currently prohibited or restricted from using gambling services for any legal or platform regulatory reason.
  • Act on your own behalf and not as an agent or representative of any third party.

Each individual is only permitted to hold one account on the ai88 platform. Creating multiple accounts or using false information during registration will result in the closure of all associated accounts and forfeiture of all available fund balances.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, email address, and active phone number. ai88 reserves the right to request identity verification (KYC) at any time, and failure to comply within the specified period may result in a temporary restriction or closure of your account.

Our KYC process is designed to protect your security. All submitted documents are handled in full accordance with the ai88 Privacy Policy.

3Deposits and Payment Methods

Ai88 supports a wide range of payment methods suited for users in Malaysia, including DuitNow, FPX, Online Bank Transfer, Touch 'n Go eWallet, Boost, GrabPay, and several other electronic methods available on the platform.

The minimum deposit is RM 20 per transaction. No general maximum deposit limit is set, however specific limits may apply based on VIP level and the platform's internal policies from time to time. All deposits are processed instantly upon confirmation from the payment provider.

  • Deposited funds may only be used for gaming and entertainment purposes within the ai88 platform.
  • Ai88 is not responsible for processing delays caused by banks or third-party payment providers.
  • Users are prohibited from depositing funds obtained through illegal activities or using payment methods that do not belong to them.
  • Ai88 reserves the right to decline or return any suspicious deposit without providing a reason.

Any charges or fees imposed by financial institutions or payment providers are the sole responsibility of the user. ai88 does not charge any processing fees for standard deposits made through payment methods listed on the platform.

4Fund Withdrawals

Withdrawals from your ai88 account are subject to the following conditions, which must be met before a withdrawal request is processed:

  • User accounts must be fully verified through the KYC process before the first withdrawal is permitted.
  • The minimum withdrawal is RM 50 per transaction.
  • Withdrawal methods must match the original deposit method for security and anti-money laundering purposes.
  • Withdrawals are processed within 1 to 24 hours on business days after the request is approved.

If there is an active bonus in your account, the associated wagering requirement must be met before a withdrawal is permitted. Failure to meet the wagering requirement will result in cancellation of the bonus, and only the original deposit amount may be withdrawn.

ai88 is committed to processing all valid withdrawals within 24 hours. If your withdrawal takes longer than that, please contact our support team.

5Bonuses and Promotions

Ai88 offers a variety of bonuses and promotions to new and existing members. All bonuses are subject to specific terms and conditions stated alongside each offer. The following are general conditions applicable to all bonuses unless otherwise stated:

  • The welcome bonus is available to new members making their first deposit only.
  • Each user is eligible to receive each type of bonus once only, unless otherwise stated in the relevant promotion's terms.
  • The standard wagering requirement is between 10x to 30x of the bonus value, depending on the promotion type.
  • Bonuses must be used within the specified validity period. Expired bonuses will be automatically forfeited.
  • Ai88 reserves the right to cancel any bonus if there are signs of abuse, fraud, or violation of promotion terms.
  • Winnings earned from free spins are subject to separate wagering requirements as stated in the relevant promotion.

Please read the specific terms of each promotion before accepting it. Claiming a bonus is considered acceptance of all associated conditions.

6Game and Betting Rules

All games offered on the ai88 platform use a Random Number Generator (RNG) that has been audited and certified by an accredited independent body. This ensures that every game outcome is truly random and fair to all players.

Users agree to comply with the specific rules of each game as displayed on the platform. Any attempt to manipulate, hack, or exploit technical vulnerabilities in the gaming system is strictly prohibited and will result in immediate action, including account closure and legal proceedings where necessary.

  • Confirmed wagers cannot be cancelled except under exceptional circumstances recognised by ai88.
  • In the event of a technical disruption during a game, ai88 will settle wagers based on the data available at the time the disruption occurred.
  • Results announced by the ai88 system are final unless a verifiable technical error has occurred.
  • The use of automation software, bots, or any tools that provide an unfair advantage is strictly prohibited.

7Account Security and User Responsibilities

You are solely responsible for keeping your account login credentials secure. ai88 recommends using a strong password and enabling two-factor authentication (2FA) for added protection. Do not share your account information with anyone, including family members.

If you suspect your account has been compromised or there is unauthorised activity, please contact the ai88 support team immediately. ai88 will not be held responsible for any losses resulting from a user's own negligence in securing their account.

ai88 will never ask for your account password via email, SMS, or any other communication channel. Beware of phishing attempts.

8Account Closure and Restrictions

Ai88 reserves the right to suspend, restrict, or close the account of any user at any time if there is evidence or reasonable suspicion that the user has:

  • Provide false information during registration or the KYC process.
  • Create multiple accounts to exploit bonuses or promotions.
  • Engaging in fraud, money laundering, or any other illegal activity.
  • Violate any terms and conditions stated in this document.
  • Act in a manner that threatens, harasses, or harms other users or ai88 staff.

Users may also request the closure of their own account at any time by contacting the support team. For self-requested closures, any valid remaining balance will be returned once all active wagering requirements have been settled.

9Privacy Policy and Data Protection

Ai88 respects user privacy and is committed to protecting your personal data in accordance with applicable data protection laws. Personal information you provide during registration and use of the platform is collected, processed, and stored in accordance with the Privacy Policy ai88 which you can read in detail on the relevant page.

By using the ai88 platform, you agree that ai88 may use your information for service delivery, identity verification, fraud prevention, and account-related communications. Your data will not be sold or shared with third parties without your consent, except where required by law.

10Disclaimer and Limitation of Liability

The ai88 service is provided on an "as is" basis without any express or implied warranties. ai88 does not guarantee that the platform will always be available without interruption, free from errors, or free from viruses or other harmful components.

To the extent permitted by applicable law, ai88 shall not be liable for any direct, indirect, incidental, consequential, or punitive losses arising from or related to the use of the platform, including but not limited to gaming losses, service disruptions, or inaccurate information.

11Terms Amendment

Ai88 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. Amendments will take effect immediately upon publication on this website. It is the user's responsibility to review the terms and conditions periodically to ensure you are always aware of the latest applicable terms.

Continued use of the ai88 platform following any published amendments constitutes acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account.

If you have any questions regarding these terms and conditions, the ai88 support team is available to assist you via 24/7 live chat.

Document Information
Version v3.2
Updated Jan 2026
Language Bahasa Melayu
Jurisdiction Malaysia
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Our Commitment

Why ai88's Terms Are Fair for All Parties

The ai88 terms and conditions are built on the principles of fairness, transparency, and mutual protection — for both players and the platform.

📋
Clear and Transparent Terms

Ai88 believes that gaming terms should be stated in language that is easy to understand, not buried in complex legal text. Every term is written clearly so each member knows what to expect and what their rights are.

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Member Funds Protection

Member funds are held in accounts separate from the company's operational funds, ensuring your money is always safe and withdrawable at any time. 256-bit SSL encryption protects every financial transaction without exception.

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Fair & Audited Games

All games use independently audited RNG. The Return to Player (RTP) rate for each game is openly stated on the platform. No manipulation, no favouritism — every player gets an equal chance.

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Bonuses with Fair Terms

Ai88 bonus wagering requirements are set at a reasonable and competitive level. There are no hidden conditions or deliberately difficult rules. We want players to genuinely enjoy the benefits of the bonuses offered.

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24/7 Customer Support

Any questions relating to the terms and conditions can be directed to our support team, available 24 hours a day. We will not leave you confused or uncertain about your rights as an ai88 platform member.

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Consistent Enforcement

The ai88 terms and conditions are enforced consistently and fairly for all members regardless of VIP level or membership duration. There are no preferential privileges or exemptions — all members are treated equally.


Read and Understood Our Terms?

Now that you know your rights and responsibilities as an ai88 member — register today and start a safe, fair, and enjoyable gaming experience. A welcome bonus is waiting for you!


Bahasa Melayu